5 Tips For A Great Fiverr Experience

Fiverr Seller Stats

Fiverr.com is a freelance website where the jobs, known as ‘Gigs’ cost just $5. It’s amazing the range of jobs that that are available, the main categories are:

  • Gifts
  • Graphics & Design
  • Video & Animation
  • Online Marketing
  • Writing & Translation
  • Advertising
  • Business
  • Programming & Tech
  • Music & Audio
  • Fun & Bizarre
  • Lifestyle
  • Other

My new logo came from Fiverr, and I couldn’t have been more pleased with the experience, so I wanted to offer you 5 tips to a great Fiverr experience.  After you’ve taken a look around and found a gig that you want to purchase make sure to follow these 5 tips as you check out and work with the seller:

 

Tip #1 – Check the seller’s stats and Feedback:

A fast way to do this is to check their Fiverr Level:

  • Level 1 sellers have been active on the site for 30 days and completed at least 10 orders while maintaining excellent ratings and a great track record.
  • Level 2 sellers have made over 50 orders in the past two months while maintaining excellent ratings and a solid track record.
  • Top Rated Sellers are manually chosen by Fiverr editors. Promotion is based on criteria including: seniority, volume of sales, extremely high rating, exceptional customer care and community leadership.  An example of a Top Rated Seller is below:
Fiverr Seller Stats

Fiverr Seller Stats

- Est. Delivery is an estimate of when you will get the results of the gig, many sellers will offer an expedited version for a little more money

Fiverr Gig rating is based off of user feedback, most Fiverr sellers are very protective of their user rating so you won’t see a lot that are low.  Scrolling down and reading the feedback that led to this score is going to be more telling than the numbers themselves.  Be aware that fake positive feedback is always a possibility with any kind of site that uses customer reviews, but you should also be aware that fake negative reviews aren’t unheard of either.  I understand Fiverr Customer Service does a good job dealing with these but you can’t catch everything so look out for anything that looks too fishy either way.

- Orders in queue tell you how many people are ahead of you in line, a large number could mean a reduced chance of getting your gig completed early but it’s also a good sign that people like the product.

- You can also click their user name and see when the last time they were on Fiverr was, if it’s been a while you might want to look elsewhere.

Tip #2 – Carefully read the Gig details

I know that you have been thinking to yourself – “I really wish I could find someone to juggle a chainsaw and yell out my slogan”.  I think you’re weird, but it turns out Fiverr can help you out, your search is going to turn up Mr. Marcus, but you need to read the Gig title and and description very carefully so you know what you are buying and what is an extra.  Also, how would you know how professional the chainsaw juggling it is, if you didn’t read it in the description?!?

Fiverr Gig description

Gig Description

Tip #3 – Check the Samples

If you like the sample style, that’s your best indicator that you’ll like the style of your Gig.  Getting good at a particular style is one way that these sellers can turn jobs over so quickly and at such a great price.  To give you a good example of this, here are the samples from the wonderful artist that did my logo:

Fiverr Samples

Fiverr Samples

If a seller you are interested in doesn’t have samples, then make use of the ‘Contact Seller’ link right under the Buy Now button and ask to see some.

 

Tip #4 – Put extra effort into answering all the seller’s questions

When you purchase a Gig you are going to need to work with your seller so they know what you want, it’s your job to go over and above in answering any questions they have.  Let me repeat this – they are working for $5 (less since Fiverr has to get paid too) and that means you need to give them all the information they ask for and then go a step beyond!  Answer every question they ask you in detail, link to things you like, explain why, link to things you don’t like, explain why. I’m not saying write an essay or to micromanage, but if you want someone to do quality work for you for $5 then you have to put some time and effort into it too.

Tip #5 – If it’s not quite right – let the seller know

Sellers do not want that negative feedback and they do want happy return customers so if you didn’t get exactly what you wanted then go back and re-try tip 4 and let the seller know what’s wrong and give them a chance to fix it before you leave any negative feedback.

 

I hope these tips were helpful, and I’d love you to leave your own in the comments below!  If you’ve found this helpful then please sign up for Fiverr though this affiliate link, it will help support the site and everything you buy will still be $5!

 

 

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Watch the 2011 Superbowl ads on your iPhone or iPad

USA Today

Image via Wikipedia

Maybe you’re like me and didn’t see the Superbowl this year but still would like to be part of the conversations tomorrow? Well, everyone knows that the post Superbowl conversation breaks down into 3 major categories:

10% – The Game
15% – The half-time show
75% – The commercials

Want to join in on the conversation? You can surf on over to USA today’s site and catch up on all 60 of the Superbowl ads on your smartphone or tablet and see what everyone is talking about. The ads are listed in popularity order by default so you can even be sure that you see the best ads first if you have limited time, use the two finger scroll method to move down the list.

If you ever wonder why Superbowl advertising is so expensive, look no further – I just actively sought out something that i normally go to great pains to avoid. Happy watching!

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Worst Support Ticket Sales Pitch Ever

Wild pitch
Image by williamhartz via Flickr

Long story short – for a few days last week I was unwittingly subverting the Chinese Government.  Somehow my private proxy server was discovered and published.  I may get into that story more later, but for now all you need to know is that I decided to ask around a few cheap hosting sites to see if I could run a small ad-supported proxy site.  This particular host shows up when Googling proxy hosting, but a couple of support tickets later it turns out that they don’t actually allow proxy hosting.  I let them know about the Google ad and got this enthusiastic sales pitch:

Hi, David.
Thanks for your notification.
If you like to host your sites, xxxxxxxxxxxx might be one of your choices. Let us know if you need more help. Thanks.

Now, I don’t know about YOU, but as for ME – I really like to host my sites.  It brings me much more happiness than when I was burning them onto a CD and trying to fling them into open car windows as I drove to work.  (readership tanked in winter and return visitors were hard to come by if the CD happened to peg them in the face).

So we’ve established that I like to host my sites, the Tech follows with the time-tested hard sell technique of telling me their product is soooo great it just might make it onto my list of choices.  It might be time to rewrite the script here folks!

Happy New Year Everyone!  Have you had any similar bad sales pitches?

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Triggit WordPress Plugin

A tag cloud with terms related to Web 2.Image via Wikipedia

I first learned of Triggit due to their selection as a finalist in the 2008 Web 2.0 Launchpad event. I’m really impressed with the service, it’s like Zemanta for advertising! I’ll write more on it later but for know I wanted to announce that I threw together a quick plugin for self-hosted WordPress users who feel more comfortable adding a plugin then editing their theme files. This is also useful if you don’t want to have to re-add the code every time you change your theme.

-= Download the Triggit WordPress Plugin Here =-

To use this plugin download and unzip it and place the file into your WordPress plugin folder. Activate the plugin and go to the Settings Triggit screen and add your Triggit User ID.

This plugin requires your theme to have the wp-footer hook, if you it doesn’t seem to work that’s the most likely reason and you’d have to edit your theme’s footer file and add <?php wp_footer(); ?> before the /body tag (or just paste your Triggit code since you’re there anyway). If that wp-footer code is there and it’s still not working then leave me a comment and I’ll try to help.

I’ll pretty it up a touch later so check back for updates!

Experimental Marketing: Squirrels

Marketing is hard, well good marketing is hard at least. In an effort to learn a little more about what works and what doesn’t I’ve decided to do what many a mediocre marketing employee has done, borrow liberally from other sources! Spottt has provided a low risk way to experiment and I’ve decided to take advantage of it by running several different ads and seeing what works the best. My first attempt has been pretty lackluster with a click through rate (CTR) at just under 0.2%:

Spott Ad 1

So, seeing that it was doing so poorly I went looking for new ideas, and the first thing that came to mind was to find out what was doing well on Spottt already. This data hasn’t been published yet except that we know after the first day or so the leading ad was that of Spottt’s founder. It’s a drawing of a squirrel next to block lettering that says “ASK ME ANYTHING” and at the time of posting (Spottt’s second live day) it had a 10% CTR. Now what has made this so popular? The lettering? The contrast? The message?…. I decided it must be THE SQUIRREL!!!

Do squirrels have magic internet marketing powers? No one can say for sure but if you’re a student of internet history then you’ll know that the extremely popular news site Fark.com spent it’s first two years online as nothing but (to use their words) a “picture of a squirrel with big nuts“.

So now I had an idea, use a squirrel, so I grabbed a public domain picture, popped it into my brand new A.viary.com account‘s editor. From there I shaped it into a square, added some LOLCATS like text, my site name, and presto!:

Spottt Ad 2

 

After this runs for a while I’ll report back with the results and my next experiment.