Fiverr.com is a freelance website where the jobs, known as ‘Gigs’ cost just $5. It’s amazing the range of jobs that that are available, the main categories are:
- Graphics & Design
- Video & Animation
- Online Marketing
- Writing & Translation
- Programming & Tech
- Music & Audio
- Fun & Bizarre
My new logo came from Fiverr, and I couldn’t have been more pleased with the experience, so I wanted to offer you 5 tips to a great Fiverr experience. After you’ve taken a look around and found a gig that you want to purchase make sure to follow these 5 tips as you check out and work with the seller:
Tip #1 – Check the seller’s stats and Feedback:
A fast way to do this is to check their Fiverr Level:
- Level 1 sellers have been active on the site for 30 days and completed at least 10 orders while maintaining excellent ratings and a great track record.
- Level 2 sellers have made over 50 orders in the past two months while maintaining excellent ratings and a solid track record.
- Top Rated Sellers are manually chosen by Fiverr editors. Promotion is based on criteria including: seniority, volume of sales, extremely high rating, exceptional customer care and community leadership. An example of a Top Rated Seller is below:
Fiverr Seller Stats
- Est. Delivery is an estimate of when you will get the results of the gig, many sellers will offer an expedited version for a little more money
- Fiverr Gig rating is based off of user feedback, most Fiverr sellers are very protective of their user rating so you won’t see a lot that are low. Scrolling down and reading the feedback that led to this score is going to be more telling than the numbers themselves. Be aware that fake positive feedback is always a possibility with any kind of site that uses customer reviews, but you should also be aware that fake negative reviews aren’t unheard of either. I understand Fiverr Customer Service does a good job dealing with these but you can’t catch everything so look out for anything that looks too fishy either way.
- Orders in queue tell you how many people are ahead of you in line, a large number could mean a reduced chance of getting your gig completed early but it’s also a good sign that people like the product.
- You can also click their user name and see when the last time they were on Fiverr was, if it’s been a while you might want to look elsewhere.
Tip #2 – Carefully read the Gig details
I know that you have been thinking to yourself – “I really wish I could find someone to juggle a chainsaw and yell out my slogan”. I think you’re weird, but it turns out Fiverr can help you out, your search is going to turn up Mr. Marcus, but you need to read the Gig title and and description very carefully so you know what you are buying and what is an extra. Also, how would you know how professional the chainsaw juggling it is, if you didn’t read it in the description?!?
Tip #3 – Check the Samples
If you like the sample style, that’s your best indicator that you’ll like the style of your Gig. Getting good at a particular style is one way that these sellers can turn jobs over so quickly and at such a great price. To give you a good example of this, here are the samples from the wonderful artist that did my logo:
If a seller you are interested in doesn’t have samples, then make use of the ‘Contact Seller’ link right under the Buy Now button and ask to see some.
Tip #4 – Put extra effort into answering all the seller’s questions
When you purchase a Gig you are going to need to work with your seller so they know what you want, it’s your job to go over and above in answering any questions they have. Let me repeat this – they are working for $5 (less since Fiverr has to get paid too) and that means you need to give them all the information they ask for and then go a step beyond! Answer every question they ask you in detail, link to things you like, explain why, link to things you don’t like, explain why. I’m not saying write an essay or to micromanage, but if you want someone to do quality work for you for $5 then you have to put some time and effort into it too.
Tip #5 – If it’s not quite right – let the seller know
Sellers do not want that negative feedback and they do want happy return customers so if you didn’t get exactly what you wanted then go back and re-try tip 4 and let the seller know what’s wrong and give them a chance to fix it before you leave any negative feedback.
I hope these tips were helpful, and I’d love you to leave your own in the comments below! If you’ve found this helpful then please sign up for Fiverr though this affiliate link, it will help support the site and everything you buy will still be $5!